Privacy

Privacy policy

1. Name and address of the person responsible

The person responsible within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:

Stephan Haustein

Water & balance

Dorfstrasse 14

23826 Bark

Germany

Phone: 49 4558 981118

Email: info@wasserbalance.de

Internet: www.wasserbalance.de

2. General information on data processing

2.1 Scope of the processing of personal data

In principle, we only process personal data of our users insofar as this is necessary to provide a functional website and our content and services. The processing of personal data of our users takes place regularly only with the consent of the user. An exception applies in those cases in which prior consent cannot be obtained for practical reasons and the processing of the data is permitted by law.

2.2 Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, Article 6 (1) (a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis.

When processing personal data that is required to fulfill a contract to which the data subject is a party, Article 6 (1) (b) GDPR serves as the legal basis. This also applies to processing operations that are required to carry out pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Article 6 Paragraph 1 lit. c GDPR serves as the legal basis.

In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6 (1) (d) GDPR serves as the legal basis.

If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 (1) (f) GDPR serves as the legal basis for the processing.

2.3 Data deletion and storage duration

The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies. Storage can also take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.

3. Provision of the website and creation of log files

3.1 Description and scope of data processing

Every time our website is called up, our system automatically collects data and information from the computer system of the calling computer.

The following data is collected:

Information about the browser type and the version used The operating system of the user The internet service provider of the user The IP address of the user Date and time of access Websites from which the user's system accessed our website Websites that are accessed by the user's system via our website

The log files contain IP addresses or other data that enable assignment to a user. This could be the case, for example, if the link to the website from which the user came to the website or the link to the website to which the user switched contains personal data. The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.

3.2 Legal basis for data processing

The legal basis for the temporary storage of the data and the log files is Art. 6 Para. 1 lit.f GDPR.

3.3 Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. To do this, the user's IP address must be saved for the duration of the session.

The storage in log files takes place in order to ensure the functionality of the website and to ward off attacks. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

Our legitimate interest in data processing according to Art. 6 Para. 1 lit.f GDPR lies in these purposes.

3.4 Duration of storage

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or alienated so that they can no longer be assigned to the accessing client.

3.5 possibility of objection and removal

The collection of the data for the provision of the website and the storage of the data in log files is essential for the operation of the website. There is consequently no possibility of objection on the part of the user.

4. Use of cookies

4.1 Description and scope of data processing

Our website uses cookies. We differentiate between technically necessary cookies and those for which we obtain consent.

Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. When a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be clearly identified when the website is called up again.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can also be identified after changing pages.

The following data may be stored and transmitted in the cookies:

Language settingsArticles in a shopping cartLog-In informationClick on this cookie bar (consent given or not)

When you visit our website, the user is informed about the use of cookies for analysis purposes as well as third-party cookies by means of an info banner and his consent to the processing of the personal data used in this context is obtained. In this context, there is also a reference to this data protection declaration.

In this way, the following data can be transmitted:

Entered search terms

Frequency of page views

Use of website functions

The user data collected in this way is pseudonymised by technical precautions. It is therefore no longer possible to assign the data to the calling user. The data is not stored together with other personal data of the user.

4.2 Legal basis for data processing

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 Para. 1 lit. f GDPR.

The legal basis for the processing of personal data using cookies for analysis purposes is Article 6 (1) (a) GDPR if the user has given his / her consent.

4.3 Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after changing pages.

The user data collected by technically necessary cookies are not used to create user profiles.

The other cookies are used to improve the quality of our website and its content. The analysis cookies tell us how the website is used and so we can continuously optimize our offer.

Our legitimate interest in the processing of personal data in accordance with Art. 6 Para. 1 lit. f GDPR lies in these purposes.

4.4 Duration of storage, possibility of objection and removal

Cookies are stored on the user's computer and transmitted from there to our site. As a user, you therefore have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that not all functions of the website can be used to their full extent.

5. Newsletter

5.1 Description and scope of data processing

It is possible to subscribe to a free newsletter. Registration can either be done using a form on the website or via a request addressed to us (by email or in person).

If you register for the newsletter using a form, the data submitted there will be transmitted to us.

In addition, the following data is collected when you register:

IP address of the calling computer Date and time of registration

For the processing of the data, your consent is obtained as part of the registration process and reference is made to this data protection declaration.

The newsletters can contain newsletter tracking. In such cases, the following data is collected:

Time of the last opening of the e-mail client

5.2 Legal basis for data processing

The legal basis for processing the data after the user has registered for the newsletter is Article 6 (1) (a) GDPR if the user has given his / her consent.

The legal basis for processing the newsletter tracking data is Article 6 (1) (f) GDPR, as there is an interest in optimizing the newsletter with regard to the time of dispatch and the email client.

5.3 Purpose of data processing

The collection of the user's email address is used to deliver the newsletter.

The collection of other personal data as part of the registration process serves to prevent misuse of the services or the email address used and to prove consent.

5.4 Duration of storage

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. The user's email address is therefore stored for as long as the subscription to the newsletter is active.

5.5 Opposition and removal option

The user concerned can cancel the subscription to the newsletter at any time. There is a corresponding link in every newsletter for this purpose.

6. Contact form and email contact

6.1 Description and scope of data processing

A contact form is available on our website that can be used to contact us electronically. If a user makes use of this option, the data entered in the input mask will be transmitted to us and saved. These data are:

Salutation first name, last name e-mail message

For the processing of the data, reference is made to this data protection declaration as part of the sending process.

Alternatively, you can contact us using the email address provided. In this case, the user's personal data transmitted with the email will be saved.

In this context, the data will not be passed on to third parties. The data will only be used to process the conversation.

6.2 Legal basis for data processing

If the user has given his / her consent, the legal basis for processing the data is Article 6 (1) (a) GDPR. The legal basis for the processing of the data that is transmitted in the course of sending an email is Article 6 (1) (f) GDPR. If the aim of the email contact is to conclude a contract, the additional legal basis for processing is Article 6 (1) (b) GDPR.

6.3 Purpose of data processing

The processing of the personal data from the input mask serves us only to process the contact. If you contact us by e-mail, there is also the necessary legitimate interest in processing the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

6.4 Duration of storage

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected and there are no further statutory retention periods.

6.5 Opposition and removal options

The user has the option of revoking his consent to the processing of personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

7. Order, inquiry forms

7.1 Description and scope of data processing

A form is available on our website which can be used to order contact lenses, to reserve or ask questions about frames or to request an appointment. If a user makes use of this option, the data entered in the input mask will be transmitted to us and saved. These data are:

Salutation, first name, last name, e-mail message, other specified data such as selected product, quantity, payment method, delivery request

For the processing of the data, reference is made to this data protection declaration as part of the sending process.

In this context, the data will not be passed on to third parties. The data will only be used to process the conversation.

7.2 Legal basis for data processing

7.3 Purpose of data processing

The processing of the personal data from the input mask serves us only to process the contact. If you contact us by e-mail, there is also the necessary legitimate interest in processing the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

7.4 Duration of storage

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected and there are no further statutory retention periods.

7.5 Opposition and removal option

8. Directions map via Google Maps

8.1 Scope of the processing of personal data

We use the "Google Maps" service on our website.

The processed data can include, in particular, IP addresses and location data of the users. The service provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The parent company is Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google's privacy policy is available at https://policies.google.com/privacy.

8.2 Legal basis for the processing of personal data

The legal basis for processing users' personal data is Article 6 (1) (a) GDPR. The data will only be transferred after you have given your consent. Consent is requested in the info banner. Alternatively, the legal basis is Art. 6 Paragraph 1 lit. f GDPR. After weighing up all alternatives and overall circumstances, our interests in providing an appealing route description outweigh the transmission of the data.

8.3 Purpose of data processing

The service is used to show the location of the branch and to provide directions.

8.4 Objection and removal options

After deleting the cookies, the service will no longer be queried the next time you visit. There is also the option of downloading an opt-out plug-in at http://tools.google.com/dlpage/gaoptout?hl=de

9. Rights of the data subject

If your personal data are processed, you are affected within the meaning of the GDPR and you have the following rights vis-à-vis the person responsible:

9.1 Right to information

You can request confirmation from the person responsible as to whether we are processing personal data relating to you. If this is the case, you can request the following information from the person responsible:

the purposes for which the personal data are processed; the categories of personal data that are processed; the recipients or the categories of recipients to whom the personal data relating to you have been disclosed or are still being disclosed; the planned duration of storage of the Personal data relating to you or, if specific information is not possible, criteria for determining the storage period; the existence of a right to correction or deletion of personal data relating to you, a right to restriction of processing by the person responsible or a right to object to this processing ; the existence of a right of appeal to a supervisory authority; all available information about the origin of the data if the personal data are not collected from the data subject; the existence of automated decision-making including profiling ge in accordance with Art. 22 Para. 1 and 4 GDPR and - at least in these cases - meaningful information about the logic involved and the scope and intended effects of such processing for the person concerned.

You have the right to request information about whether your personal data is being transmitted to a third country or to an international organization. In this context, you can request to be informed about the appropriate guarantees in accordance with Art. 46 GDPR in connection with the transmission.

9.2 Right to rectification

You have a right to correction and / or completion vis-à-vis the person responsible if the processed personal data concerning you is incorrect or incomplete. The person responsible must make the correction immediately.

9.3 Right to restriction of processing

Under the following conditions, you can request that the processing of your personal data be restricted:

if you dispute the correctness of the personal data concerning you for a period of time that enables the person responsible to check the correctness of the personal data; the processing is unlawful and you refuse the deletion of the personal data and instead request the restriction of the use of the personal data; the person responsible no longer needs the personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or if you have objected to processing in accordance with Art. 21 (1) GDPR and it has not yet been determined whether the legitimate reasons of the person responsible outweigh your reasons.

If the processing of your personal data has been restricted, this data - apart from its storage - may only be used with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest processed by the Union or a Member State.

If the processing restriction has been restricted according to the above conditions, you will be informed by the person responsible before the restriction is lifted.

9.4 Right to erasure

9.4.1 Obligation to delete

You can request the person responsible to delete the personal data relating to you immediately, and the person responsible is obliged to delete this data immediately if one of the following reasons applies:

The personal data relating to you are no longer necessary for the purposes for which they were collected or otherwise processed. You revoke your consent on which the processing is based in accordance with Article 6 (1) (a) or Article 9 Paragraph 2 lit. a GDPR and there is no other legal basis for the processing. You object to the processing according to Art. 21 Paragraph 1 GDPR and there are no overriding legitimate reasons for the processing, or you object to the processing according to Art. 21 Paragraph 2 GDPR. The personal data concerning you have been processed unlawfully. The deletion of your personal data is necessary to fulfill a legal obligation under Union law or the law of the member states to which the person responsible is subject. The personal data relating to you was collected in relation to information society services offered in accordance with Art. 8 Para. 1 GDPR.

9.4.2 Information to third parties

If the person responsible has made the personal data concerning you public and is obliged to delete it in accordance with Art. 17 Para. 1 GDPR, he shall take appropriate measures, including technical measures, to take into account the available technology and the implementation costs, to make the person responsible for the data processing who process the personal data, that you, as the data subject, have requested them to delete all links to this personal data or copies or replications of this personal data.

9.4.3 Exceptions

The right to erasure does not exist if processing is necessary

to exercise the right to freedom of expression and information; to fulfill a legal obligation that requires processing under the law of the Union or the Member States to which the person responsible is subject, or to perform a task that is in the public interest or in the exercise of public Violence occurs which has been transferred to the person responsible; for reasons of public interest in the field of public health in accordance with Art. 9 Paragraph 2 lit. h and i and Art. 9 Paragraph 3 GDPR; for the establishment, exercise or defense of legal claims.

9.5 Right to be informed

If you have asserted the right to correction, deletion or restriction of processing against the person responsible, the person responsible is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction of processing, unless this turns out to be impossible or involves a disproportionate effort.

You have the right vis-à-vis the person responsible to be informed about these recipients.

9.6 Right to data portability

You have the right to receive the personal data concerning you, which you have provided to the person responsible, in a structured, common and machine-readable format. You also have the right to transfer this data to another person responsible without hindrance from the person responsible to whom the personal data was provided, provided that

the processing is based on consent in accordance with Article 6 (1) (a) GDPR or Article 9 (2) (a) GDPR or on a contract in accordance with Article 6 (1) (b) GDPR and the processing is based on automated procedures he follows.

In exercising this right, you also have the right to have the personal data relating to you transmitted directly from one person in charge to another person in charge, insofar as this is technically feasible. This must not impair the freedoms and rights of other people.

The right to data portability does not apply to the processing of personal data that is necessary for the performance of a task that is in the public interest or takes place in the exercise of official authority that has been transferred to the person responsible.

9.7 Right to Object

You have the right, for reasons that arise from your particular situation, to object at any time to the processing of your personal data, which is based on Art. 6 Para. 1 lit. e or f GDPR; this also applies to profiling based on these provisions.

The person responsible will no longer process the personal data relating to you unless he can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If the personal data relating to you are processed in order to operate direct mail, you have the right to object at any time to the processing of the personal data relating to you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail.

If you object to the processing for direct marketing purposes, the personal data relating to you will no longer be processed for these purposes to exercise automated processes in which technical specifications are used.

9.8 Right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. Revoking your consent does not affect the legality of the processing carried out on the basis of your consent up to the point of revocation.

9.9 Automated decision in individual cases including profiling

You have the right not to be subject to a decision based solely on automated processing - including profiling - which has legal effects on you or which significantly affects you in a similar manner. This does not apply if the decision is made

is necessary for the conclusion or fulfillment of a contract between you and the person responsible, is permissible on the basis of legal provisions of the Union or of the member states to which the person responsible is subject and these legal provisions contain appropriate measures to safeguard your rights and freedoms as well as your legitimate interests or with yours express consent is given.

However, these decisions may not be based on special categories of personal data according to Art. 9 Paragraph 1 GDPR, unless Art. 9 Paragraph 2 lit. a or g GDPR applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests .

With regard to the cases mentioned first and last, the person responsible shall take appropriate measures to safeguard the rights and freedoms as well as your legitimate interests, including at least the right to obtain the intervention of a person on the part of the person responsible, to express their own point of view and to contest the decision .

9.10 Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement, if you are of the opinion that the processing of your personal data is against violates the GDPR.

The supervisory authority to which the complaint was submitted informs the complainant about the status and the results of the complaint, including the possibility of a judicial remedy according to Art. 78 GDPR.

10. Updates or changes to this privacy policy

We reserve the right to change or review these data protection provisions from time to time. You can find the date of the current version under "Last changed on". Your continued use of the platform after the announcement of such changes on our website constitutes your consent to such changes to the data protection regulations and is deemed to be your agreement to be bound by the changed regulations.

Last changed on 01/01/2022

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